» FAQ INFO

Q:  What does EMES Bedding consider to be standard bed sizes?

A:  EMES Bedding manufactures the four primary US Standard bedding sizes of Twin, Full, Queen and King.  Standard boxsprings are single piece for all except the king, which is split because if its size.

Twin 38x75" Full 54x75" Queen 60x80" King 76x80"

Q:  What does EMES Bedding consider to be standard bed sizes?

A:  EMES Bedding manufactures the four primary US Standard bedding sizes of Twin, Full, Queen and King.  Standard boxsprings are single piece for all except the king, which is split because if its size.

Twin XL 38x80" Full XL 54x80" California King 72x84"

Q:  Does EMES Bedding manufacture size other the four primary US Standard bedding sizes?

A:  EMES Bedding accepts orders from it’s retail dealers for semi-custom and custom needs.  Semi-custom falls under the Extended US Standard sizes of Twin XL, Full XL, California King and Queen/King Waterbed Replacements.  Other semi-custom work includes split box spring foundations for Full and Queen.  Strictly custom sizes are also available.  Timeframes for deliver vary depending on production runs of standard sizes.

Q:  Do I need a boxspring with my mattress?

EMES Bedding agrees with The Better Sleep Council’s answer that “A mattress and foundation are engineered to work together as a set, and the foundation takes a lot of the nightly wear and tear and contributes to the bed's overall comfort and support. Putting a new mattress on an old foundation, pairing it with a foundation it wasn't designed to work with or adding a board between the mattress and foundation will impede comfort and reduce the useful life of your new mattress. It may also affect the manufacturer's warranty coverage.”

Q:  In general, what does the mattress warranty mean?

A:  The warranty on the new mattress and foundation you purchase is not an indicator of how long the product should be used before replacement. The warranty is there to protect the customer from product defects, not against the gradual loss of comfort and support. Moreover, different manufacturers offer different warranties, and you should check with the manufacturer of your mattress for product-specific information.

Q:  How should I care for my new bedding?

A:  Consider your new mattress and foundation as "sleep equipment" that needs to be cared for in order to assure the best hygiene and performance. It's important to follow mattress care instructions from the maker of your mattress as products vary greatly. However in general it's important to know about the following: Proper installation. Make sure your new mattress and foundation are properly installed in your home. Improper installation can damage your new sleep set. If you choose to transport and install on your own, ask the store personnel to give you some tips to help you avoid problems. Use a protective pad. A good quality, washable mattress pad (and one for the foundation, too, if you like) is a must to keep your set fresh and free from stains.  Let it breathe. If you detect a slight "new product" odor, leave the mattress and foundation uncovered and well ventilated for a few hours. A breath of fresh air should do the trick! Give it good support. Use a sturdy bed frame. If it's a queen or king size set, make sure your frame has the adequate center support that will prevent bowing or breakage. Don't dry clean. The chemicals in dry cleaning agents/spot removers may be harmful to the fabric or underlying materials. Vacuuming is the only recommended cleaning method. But if you're determined to tackle a stain, use mild soap with cold water and apply lightly. Do not ever soak a mattress or foundation. Don't remove the tag. Contrary to popular belief, it's not illegal to remove the law tag, but the information on the label will serve as a means of identification should you have a warranty claim. It's not a trampoline. Don't let the kids jump on your sleep set. Their rough-housing could do damage to the interior construction, as well as to themselves! No boards, please. Never put a board between the mattress and foundation. It may enhance the sense of support for a while, but it will only make the problem worse over time. When any bed in your home has reached the "board stage", get rid of it. Out with the old. Now that you've treated yourself to a new sleep set, arrange to have your old bed removed and disposed of. Don't give it to the kids, relatives, guests or neighbors. If it wasn't good enough for you, it isn't good enough for anyone else. Throw it out!

Q:  What makes up a comfortable bed?

A:  Get familiar with the elements of a comfortable bed. INNERSPRING - The most widely purchased type of bedding uses the support of tempered steel coils in a variety of configurations. Layers of upholstery provide insulation and cushioning between your body and the spring unit. The result of this basic approach, coupled with state-of-the-art technology, is a full range of comfort choices. Quality tip: You can't judge the quality of a mattress solely on the number of coils it contains. A high coil count doesn't automatically mean it's a better product. It's a combination of top quality innerspring system and superior upholstery materials that makes the difference. FOAM - Solid foam mattresses also offer a wide choice of "feels". They can be made of a solid core or of several layers of different types of foam laminated together. Advanced technology in polyurethane foams, refinements to traditional latex foams and the new viscoelastic foams have added to the choice of comfort, support and performance. FOUNDATION - A good foundation (box spring) is as important as a good mattress. Don't put a new mattress on an old foundation. When you select the mattress, purchase its companion foundation—the two are designed to work best together. In fact, buying the mattress without its matching foundation may affect the terms of the warranty.

Q:  What is the EMES Bedding Warranty?

A. Unless otherwise stated, EMES warrants its products for 1,5,10,15 & 20 years.  Standard warranty is as described below replacing the “#” with the number of years your particular mattress is warranted: # YEAR WARRANTY LIMITED AGAINST STRUCTURAL DEFECTS If during the first year after purchase any defect in the manufacture of the mattress or foundation (other than in the cover) should appear, the defect will be repaired or the item will be replaced, at manufacturers option, without charge.  EXCLUDING TRANSPORTATION COSTS.  After first year such repair or replacement will be made at the charge of 1/# of the PURCHASE PRICE for each elapsed year, plus transportation costs. If identical materials are not available at time of repair or replacement manufacturer reserves the right to substitute materials of equal quality. FOUNDATION—The matching foundation for this mattress is especially designed for the proper support of this mattress. You may elect to use a different foundation. This will not effect the mattress warranty if the foundation has similar support capabilities and is of comparable quality. To qualify this bedding under this warranty, the mattress or foundation must be in good condition except for defect to be remedied. It must not have been bent, wet or otherwise abused. In the case of a mattress, it must be turned over every 3-4 months. The selling dealer is assigned by the manufacturer as his agent in handling any complaint. Defective items should be reported to selling dealer. Warranty is limited to original purchaser. Proof of purchase is required.